Documentation skills

  • Research using the actual product, supplemented with the knowledge gained from engineers
    and designers.

  • Write clear, concise, and easily understandable material.

  • Develop illustrations that enhance the story
    being told.

  • Provide photographs in the areas where illustrations may not be necessary or available.

  • Translate technically complex procedures into simple material that can be understood by most end-users.

  • Use words and phrases that can be easily translated into a foreign language version of the material.